October
2009
Departments

TRSA News
Vice President George Ferencz leaves TRSA after 14 years.

Chairman’s Message
As Congress and the White House ratchet up pressure on the environment, TRSA is already out in front with proactive programs such as LaundryESP®.
Jeffrey L. Wright

Commentary
TRSA’s JCM in Chicago offers members an opportunity to enhance the industry’s clout through the combined effort of a $14 billion industry with 140,000 employees.
Roger F. Cocivera

From the Editor
Taking systematic steps to control costs is one way textile service operators can safeguard their profitability in challenging times. Jack Morgan

On the Environment
Costs are rising and the EPA is on the warpath. How will you cope when you’ve already got your hands full running a business in the midst of a recession? We offer ideas.
Bob Schaffer

News from Washington
Here is a primer on proactive media outreach. Think the media are hopelessly biased against business? Perhaps so, but opportunities remain to get coverage of positive stories.
Charlie Sewell

Corporate Briefs
Textile service and supplier news

Features

The Quest For The 'Holy Grail' in Laundry Processing
We offer an inside look at the latest in wash aisle and finishing equipment innovations at three high-tech laundries in Germany.—Irving Scott

Finishing Touches Advances in Textile Feeding Technology—Q&A with G.A. Braun
We look at issues such as variations in equipment used for healthcare vs. F&B linens, maintenance issues, advances in spreader/feeders and more.—Jack Morgan

'LSS Is More': Building a Lean, Mean Laundry Machine!
In a sequel to a June article on Lean Six Sigma (LSS), we show how the program is performing in two operations: a mixed plant and a healthcare laundry.—Ed Kwasnick
Uniform Marketing

Program Solution Selling—Let's Chase The New Money!

Industrial operators can boost sales by broadening their offerings to include promotional and direct-sale items as a ‘one-stop-shopping’ destination.—Steve Kallenbach

What Happens to Noncompete Covents When You Sell Accounts?
This article looks at noncompete agreements, and whether they remain valid in cases such as mergers and sales of certain accounts.—Steven John Fellman

EMI— Maximizing Leadership Potential
Here is an overview of TRSA’s 2009 Executive Management Institute (Aug. 9-13), including a summary of this year’s graduation festivities.—H. Kent Baker

Avoiding Lawsuits—Eight Steps to Success
We offer insights on routine steps you can take not only to reduce the danger of litigation, but also to enhance morale in the midst of a down economy.—Marc Engel

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